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Tuesday, December 17, 2024

David Farrar: Should Kiwibank be the bank of last resort?


I’d rather the Government doesn’t own any banks (except the Reserve Bank) but as it does own Kiwibank, I’m wondering if it should be mandated to provide banking facilities to customers who can’t get banking service elsewhere?

Organisations and businesses simply can’t function without a bank account they can receive money in and pay money from. It isn’t a nice to have, but a must have.

The Herald reports:

The Bank of New Zealand’s chief executive has admitted the decision to deny a business account to a women-owned sexual wellness brand was the wrong one and strayed into acting like the “moral police”.

Girls Get Off, a New Zealand-based sex toy and accessory brand, had its application for a business account denied last week as the nature of its operations were “outside of BNZ policy”.

I don’t think banks should have policies about what types of customers they have, so long as they are law abiding. But a bank as a private company can decide otherwise. BNZ now refuse to allow Gloriavale to bank with them, and are saying they will ban petrol stations from 2030 from banking with them. In a few years their woke agenda may see them refuse to lend to dairy farmers.

Now this is in theory ok, if those declined at BNZ can bank with ANZ etc. But what if no bank will take them as a customer. You basically have the banks deciding who can and can not operate a business in NZ, rather than Parliament.

You could require banks as a condition of their licence, to not decline legal customers, but an easier way to deal with this problem is simply use the ownership of Kiwibank to direct that they can’t decline banking facilities for any legal customer.

So if a customer is fundraising for a terrorist organisation, they could still be declined. But if they simply provide a service a bank doesn’t approve of, they could not.

David Farrar runs Curia Market Research, a specialist opinion polling and research agency, and the popular Kiwiblog where this article was sourced. He previously worked in the Parliament for eight years, serving two National Party Prime Ministers and three Opposition Leaders.

3 comments:

Anonymous said...

You think the government owns the RB? Haha, good one Farrar.

Anonymous said...

The NZ Banking sector is just as pathetic and biased as the mainstream media with their insufferable moral bleatings. Once you pay off your debts like a mortgage, they also treat their customers like crap because they can't extort any more money.

Anonymous said...

Not fully about this article but it is Christmas - I know a lady who used to work as personal banker for one of the big 3. She was called in by management as she was a) not "meeting her targets" but b) she was scoring very highly on the customer service KPI. They wanted to know why she was doing so well on one but not the other ... Both scores were because she was quite clear that she would not recommend products that customers clearly did not need nor afford to have. They pushed her to meet the sales target so she walked away, she and her husband started a business and are doing okay thank you.