Michael John Schmidt: Poisoned pill – Te Whatu Ora

In September 2008 during the year of the last financial collapse, Peter Cappelli authored an article titled The Trouble with HR in the Harvard Business Review. In it, he argued that HR departments had lost their relevance and credibility in many organisations, asserting the need for them to reinvent themselves. Cappelli claimed that HR departments had failed to fulfil their essential functions of talent management, performance evaluation, and employee relations.

• Cappelli P. The trouble with HR. Harv Bus Rev 2008; 86: 40–7.