David Alexander Lillis: Exposing Workplace Bullying in New Zealand - Part 2

Instilling Trust and Confidence in the Public Service

The Public Service Commission has published a web-page, stating that international rankings and research conducted in this country show that trust and confidence in public servants is crucial if they are to operate effectively within our communities (Public Service Commission, 2022). The relevant web-page notes that public service values, such as integrity, fairness and openness, are strong predictors of public trust and that integrity is its single largest driver. In addition, the competence of the public service is critical. It must be responsive and reliable, as well as anticipate new needs.

Bryce Edwards: Has the Govt become too focused on comms instead of delivery?

When politicians are failing to deliver, they tend to prioritise their communications efforts. It’s not surprising therefore that the spend on consultants and public relations has risen dramatically under Prime Minister Jacinda Ardern. Ardern is an accomplished communicator and knows the value of good public relations in politics. After all, this is what she got her university degree in.

$1bn spend on consultants each year

Labour’s spending on contractors and consultants has climbed to nearly $1bn a year, despite Labour coming to power suggesting that they would rein in this use of the private sector.