Kerre Woodham: Shock and pain... where do we go from here?

As police in NSW work to establish the motives behind the knife attack at Sydney's Westfield Mall, that left six people dead, 12 in hospital, spare a thought for the families of the victims who were receiving texts up to minutes before all of a sudden, randomly, without any warning or notice their lives were gone. And spare thought too for the family of Joel Cauchi - because they have been left reeling too.