Kerre Woodham: The slow decline of NZ postal services

The arrival of Netflix and other film streaming services was the death knell for video rental stores. Five years after Netflix arrived in New Zealand in 2015, the majority of stores, once mainstays of our weekends —who didn't go in and spend an hour or so in the video rental store trying to decide what to choose for the weekend?— had closed across the country.

Yet despite 99% of New Zealanders saying they used email regularly in that same year, 2015, postal services have endured. Now sure, they've reduced as mail volumes have dropped off. 2015 was a big year because that's when postal deliveries went from six days a week to three as the mail volumes declined. But at least my toll payment notices and my cards from Aunt Barbara are still arriving in my letterbox three days a week.