We now live under the provisions of the Plain Language Act which came into force on the 21st of April 2023. It’s designed to improve communication between government agencies and the general population. The intention of the act is clear and laudable. However, the implementation is clearly going to be determined by the mandarins in our bureaucracy. As we all know, to effect change in any organisation is not easy. To achieve change in the culture of the monoliths of government departments is a minor miracle. The consequence is that a lazy approach to the desired objectives of this Act will occur and is occurring.
